Welcome to Web Direct Brands.com
Web Direct Brands is an online retail corporation that began in 2002. Operating
as a corporate base, Web Direct Brands owns and runs a growing number of online
e-tailers. These web sites all operate independently of one another, but are governed
by the same dedication to customer support and are each held to the same management
principles. We provide a retail experience for our customers that far surpasses the
information and knowledgeable assistance that can be found in any brick and
mortar store, and has been unmatched on the web.
Our Facilities
Based in Odessa, Florida, Web Direct Brands is growing by the day. Our facilities
have been newly built with our unique business style in mind. The innovative design
provides open spaces and lush indoor vegetation for a relaxing and generous personal
work area. The buildings also include a conference room, workout facility, coffee
shop and more. This is in addition to a large, full pallet warehouse for incoming
inventory from our vendors originating in and out of the United States.
Our facilities
are designed to be multi-functional. First and foremost, they are a wonderful place
to work. Healthy, relaxing and inviting are a few of the adjectives on which we based the
design. Secondly, it is a show room of our best lines. And lastly, it is a
fully functional large capacity warehouse for rapid shipping to our valued customers.
Our Stores
Our stores are built around the premise that a well informed buyer makes the best
customer for a mutually beneficial relationship. We design each site from the ground
up, putting thought and effort into every page instead of using a cookie cutter
design like many other retail companies. Returns are never the end goal for any
business and when the return is through mail order, everyone loses. That is why
we put so much effort to build our sites in a way that the customer is guided to
the correct product for him/her, be it a home improvement DIY product, a musical instrument,
cooking tools, or any of our other great product lines. Helpful information that
is easy to navigate is at the heart of our sites' sales.
So we invite you: browse
our stores. No matter what your interests or needs are, we feel confident that you
will find a product the will enhance your life and save you money.
Our Approach
Our sales reps are trained far beyond what you would find at most traditional stores.
Every store we have has at least one true expert, and that expert continually trains
the other sales reps to better serve the customer. Our reps are all based in the
United States, not in a call center overseas, and many of our more technical
DIY sites have extended support hours that service 7 days a week, 12 hours a day.
We believe in the talent of our employees, and that has been the deciding factor
that has given us the edge in the industries we take on. Give us a try and we are
sure that you, too, will find them to be an excellent complement to our informative
sites and rock bottom prices!